Jabs are the lightweight pieces of content that benefit your customers by making them laugh, snicker, ponder, play a game, feel appreciated, or escape; right hooks are calls to action that benefit your businesses.

Word of mouth works now, much more than ever. @-reply every single person.

My natural inclination to be improv rather than an educated character serves me well.

You can market your ass off, but if your product sucks, you're dead.

We're living in what I like to call the 'Thank You Economy,' because only the companies that can figure out how to mind their manners in a very old-fashioned way - and do it authentically - are going to have a prayer of competing.

If you do not care about your end user immensely, especially in the next few years, your brand will die.

Love your family, work super hard, live your passion.