Market like the year you are in.

Use every customer point of contact to weave stories about who you are and what your brand stands for.

I find it fascinating that a lot of business books that do well are from people who've never made any money in business.

Live your passion. What does that mean, anyway? It means that when you get up for work every morning, every single morning, you are pumped because you get to talk about or work with or do the thing that interests you the most in the world. You don’t live for vacations because you don’t need a break from what you’re doing—working, playing, and relaxing are one and the same. You don’t even pay attention to how many hours you’re working because to you, it’s not really work. You’re making money, but you’d do whatever it is you’re doing for free.

I don't know how you can justify leaving any engagement behind in the social Web of 2011.

When people are using their devices, it's probable that almost half are networking on social media.

I influence anybody who is able to get through the chaos of my first impression.