You need to spend all of your time and energy on creating something that actually brings value to the people you're asking for money!

Publicly, they claim to be thrilled to have the opportunity to engage directly with their customers; privately, they suspect, maybe even fervently hope, that Facebook and its spawn are fads.

It took thirty-eight years before 50 million people gained access to radios. It took television thirteen years to earn an audience that size. It took Instagram a year and a half.

Patience is grossly underestimated.

Brands mature over time, like a marriage. The bond you feel with your spouse is different than when you first met each other. Excitement and discovery are replaced by comfort and depth.

The reason we love our parents is because they loved us first. Every single company should take this advice.

Whether you're 9 or 90, stop trying to fix the things you're bad at, and focus on the things you're good at.