Beaujolais is so underrated.

I don't want anybody to not recognize how appreciative I am of the volume of e-mails I get.

For business, our internet love affair was a gift from the gods.

2006, I started 'WineLibrary TV.' To build 'WineLibrary TV,' I started using Facebook, Tumblr, and Twitter in 2008.

If your organization’s intentions transcend the mere act of selling a product or service, and it is brave enough to expose its heart and soul, people will respond. They will connect. They will like you. They will talk. They will buy.

Use every customer point of contact to weave stories about who you are and what your brand stands for.

The reason I was able to grow my business was that every day, after producing 30 minutes of wine television, I spent 15 hours a day replying to every single person's e-mail and every single person's Twitter @ reply.