Eighty-five per cent of the crowd is going to fall in love with me - they're going to feel it, wow. But fifteen per cent are going to think, 'This guy is obnoxious.' I spend enormous time with them - every negative review of 'Crush It!' on Amazon has a response from me - and I can probably bring back ten of the fifteen.

It's insane to me to ask anybody to be what they're not. Know what you know the best, love the most. That's always going to be the answer to the thing that you have the best shot at winning at.

I'm an entrepreneur first and a wine critic second.

What's the ROI of your Mom?

I spent all my time in the clouds or the dirt and that is why I think I’m successful

I went online with winelibrary.com in July of 1997; that was my first professional online play.

Word of mouth works now, much more than ever. @-reply every single person.