IQ is a commodity, data is a commodity. I'm far more interested in watching people interact at a restaurant with their smartphone. We can all read 'Tech Crunch,' 'Ad Age.' I would rather be living in the trenches. I would rather be going to Whole Foods in Columbus Circle to watch people shop with their smartphones.

Relationships are leverage. If you give value to someone else first, you have leverage.

I have no interest in going to Egypt and seeing the pyramids. I'm just not that kind of dude.

Innovation doesn't care about anyone.

I've done really well on one core principle which is, I think I have an intuitive ability to understand consumer behavior more than the average bear, and I'm not scared to bet the farm on that gut feeling.

Use every customer point of contact to weave stories about who you are and what your brand stands for.

For business, our internet love affair was a gift from the gods.