I can't imagine a day without coffee. I can't imagine!

I do feel, in a sense, the rules of engagement for citizenship has changed, and we must encourage other people to speak up and to take action.

I'm much more concerned about America than the Democratic Party.

We need to reinvent food at Starbucks. Less could be more.

Growing up I always felt like I was living on the other side of the tracks. I knew the people on the other side had more resources, more money, happier families.

The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we're doing business, were trying to manage the business through the lens of humanity.

The challenge of the retail business is the human condition.