But when you really believe-in yourself, in your dream-you just have to do everything you possibly can to take control and make your vision a reality. No great achievement happens by luck.

People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.

You cant build any kind of organization if youre not going to surround yourself with people who have experience and skill base beyond your own.

Don't be threatened by people smarter than you.

Our history is based on extending the brand to categories within the guardrails of Starbucks.

I really believe that you cannot use the stock market as a proxy for the economy.

Always challenge the old ways.