There are moments in our lives when we summon the courage to make choices that go against reason, against common sense and the wise counsel of people we trust. But we lean forward nonetheless because, despite all risks and rational argument, we believe that the path we are choosing is right and best thing to do. We refuse to be bystanders, even if we do not know exactly where our actions will lead.

Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.

People in Washington need to put their feet in the shoes of working Americans.

Success is something that has to be earned every day.

I think growth covers up mistakes.

Don't be threatened by people smarter than you.

Our history is based on extending the brand to categories within the guardrails of Starbucks.