Managers can waste a lot of time at the outset of a crisis denying that something went wrong. Skip that step.

Failing to differentiate among employees — and holding on to bottom-tier performers — is actually the cruelest form of management there is.

Give me a highly successful unionized industry.

Genuine leadership comes from the quality of your vision and your ability to spark others to extraordinary performance.

If you don't have public hangings for bad culture in a company, if you don't take people out and let them say, they went home to spend more time with the family. It's crazy.

The 1980s will seem like a walk in the park when compared to new global challenges, where annual productivity increases of 6% may not be enough. A combination of software, brains, and running harder will be needed to bring that percentage up to 8% or 9%.

I don't think environmentalists have the slightest reason to be concerned about globalization because every time you move a plant to a new place you upgrade the neighborhood. You put in global standards. You put in modern plants. And all the plants around it get improved.