People always overestimate how complex business is. This isn't rocket science. We've chosen one of the world's simplest professions.

The binders, the charts, the grids may seem formidable, but the meetings themselves are built around informality, trust, emotion and humor.

Too many people believe that one big, public success will solve their self-confidence problems forever. That only happens in the movies. In real life, the opposite strategy is what works. Call it the small victo-ries approach. In time you will discover that all failing really does teach you something you needed to know- so you can regroup and stretch again, with ever more...nerve.

Lack of candor blocks smart ideas, fast action, and good people contributing all the stuff they've got. It's a killer.

The most important job you have is growing your people, giving them a chance to reach their dreams.

The hero is the one with ideas.

Take the middle 70 percent and tell them what they need to do to get into the top 20 percent.