Take the middle 70 percent and tell them what they need to do to get into the top 20 percent.

Innovation is not a big breakthrough invention every time. Innovation is a constant thing. But if you don't have an innovative company [team], coming to work everyday to find a better way, you don't have a company[team]. You're getting ready to die on the vine. You're always looking for the next innovation, the next niche, the next product improvement, the next service improvement. But always trying to get better.

The value decade is upon us. If you can't sell a top-quality product at the world's lowest price, you're going to be out of the game.

A good leader remains focused. Controlling your destination is better than being controlled by it

Shareholder value is a result, not a strategy . . . Your main constituencies are your employees, your customers and your products.

People always overestimate how complex business is. This isn't rocket science. We've chosen one of the world's simplest professions.

If you can't energize others, you can't be a leader.