Without doubt, there are lots of ways to measure the pulse of a business. But if you have employee engagement, customer satisfaction, and cash flow right, you can be sure your company is healthy and on the way to winning.

As leaders, we owe it to every employee to let them know where they stand in the organization.

You can't behave in a calm, rational manner. You've got to be out there on the lunatic fringe.

The Internet is the Viagra of big business.

The 1980s will seem like a walk in the park when compared to new global challenges, where annual productivity increases of 6% may not be enough. A combination of software, brains, and running harder will be needed to bring that percentage up to 8% or 9%.

First and most obvious, bring out the three old warhorses of competition - cost, quality, and service - and drive them to new levels, making every person in the organization see them for what they are, a matter of survival.

A leader's job is to look into the future and see the organization, not as it is, but as it should be