The hero is the one with ideas.

If your CFO is more important than your CHRO (Chief Human Resource Officer) you're nuts!

Hierarchy is an organization with its face toward the CEO and its ass toward the customer.

The binders, the charts, the grids may seem formidable, but the meetings themselves are built around informality, trust, emotion and humor.

Don't make the process harder than it is.

Its a marathon, its not a sprint. Ten years. Fifteen years. You've got to get up everyday, with a new idea, a new spin, and you've got to bring it to work, every day

Does coaching work? Yes. Good coaches provide a truly important service. They tell you the truth when no one else will.