No vision is worth the paper it's printed on unless it is communicated constantly and reinforced with rewards.

You hang around with good people, you play a lot of golf, and you have a pretty good life. That's what success is all about. It's getting people you like, who want to take the hill with you, who want to win, who have the passion. This is not rocket science.

Companies don't give job security. Only satisfied customers do.

Cash is king. Get every drop of cash you can get and hold onto it.

Take the middle 70 percent and tell them what they need to do to get into the top 20 percent.

In difficult times your best must be hugged, loved, kissed, rewarded, paid - everything. And your worst must be the people that leave, because your best are going to take you to the next game.

Too often we measure everything and understand nothing. The three most important things you need to measure in a business are customer satisfaction, employee satisfaction, and cash flow. If you’re growing customer satisfaction, your global market share is sure to grow, too. Employee satisfaction gets you productivity, quality, pride, and creativity. And cash flow is the pulse—the key vital sign of a company.