Lack of candor blocks smart ideas, fast action, and good people contributing all the stuff they've got. It's a killer.

The last thing you want to do is be a bore. When you wake up in the morning, give yourself a good mirror test. If you look like you’re going to be a sulking, pouting bore, slap yourself in the face before you go out to the office.

No vision is worth the paper it's printed on unless it is communicated constantly and reinforced with rewards.

There is no straight line to a dream.

The story about GE that hasn't been told is the value of an informal place. I think it's a big thought. I don't think people have ever figured out that being informal is a big deal.

A good leader remains focused. Controlling your destination is better than being controlled by it

If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow.