Clock watchers never seem to be having a good time.

In retailing, the formula happens to be a basic liking for human beings, plus integrity, plus industry, plus the ability to see the other fellow's point of view.

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

Clock watchers never seem to be having a good time.

My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.

Men are not great or small because of their material possessions. They are great or small because of what they are.

The well-satisfied customer will bring the repeat sale that counts.