I will have no man work for me who has not the capacity to become a partner.

Intelligence is the effort to do the best you can at your particular job; the quality that gives dignity to that job, whether it happens to be scrubbing a floor or running a corporation.

Responsibility is always a sign of trust.

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

Salesmanship, too, is an art; the perfection of its technique requires study and practice.

Luck is always the last refuge of laziness and incompetence.

The well-satisfied customer will bring the repeat sale that counts.