I will have no man work for me who has not the capacity to become a partner.

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps.

Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.

Luck is always the last refuge of laziness and incompetence.

Do not primarily train men to work. Train them to serve willingly and intelligently.

Courteous treatment will make a customer a walking advertisement.