In retailing, the formula happens to be a basic liking for human beings, plus integrity, plus industry, plus the ability to see the other fellow's point of view.

The well-satisfied customer will bring the repeat sale that counts.

Our very living is selling. We are all salespeople.

No serious-minded man should have time for the mediocre in any phase of his living.

No man can climb the ladder of success without first placing his foot on the bottom rung.

I was long brought up to think that it was nothing short of a crime to miss a sale.

Exchange ideas frequently.