In retailing, the formula happens to be a basic liking for human beings, plus integrity, plus industry, plus the ability to see the other fellow's point of view.

The greatest teacher I know is the job itself.

Do not primarily train men to work. Train them to serve willingly and intelligently.

Exchange ideas frequently.

The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.

The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.

I will have no man work for me who has not the capacity to become a partner.