A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.

I believe in trusting men, not only once but twice - in giving a failure another chance.

Every great business is built on friendship.

The public is not greatly interested in saving a little money on a purchase at the expense of service.

My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.

As a rule, we find what we look for; we achieve what we get ready for.

A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.