A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.

They serve best who give most of themselves. Self is forgotten by the one who serves, for such a one rejoices to see success coming to others through his or her efforts.

Theory is splendid but until put into practice, it is valueless.

It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.

I believe a man is better anchored who has a belief in the Supreme Being.

I will have no man work for me who has not the capacity to become a partner.

There has never been a time when a career in the Penney Company was not a challenge that brought out the best in a man.