We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store.

I believe a man is better anchored who has a belief in the Supreme Being.

Intelligence is the effort to do the best you can at your particular job; the quality that gives dignity to that job, whether it happens to be scrubbing a floor or running a corporation.

There's no better friend to any merchant than a fair competitor.

It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.

A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.

Our very living is selling. We are all salespeople.