I was long brought up to think that it was nothing short of a crime to miss a sale.

Every great business is built on friendship.

Success will always be measured by the extent to which we serve the buying public.

Salesmanship, too, is an art; the perfection of its technique requires study and practice.

I was long brought up to think that it was nothing short of a crime to miss a sale.

My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.

It is the service we are not obliged to give that people value most.