Responsibility is always a sign of trust.

I was long brought up to think that it was nothing short of a crime to miss a sale.

The friendly smile, the word of greeting, are certainly something fleeting and seemingly insubstantial. You can’t take them with you. But they work for good beyond your power to measure their influence. It is the service we are not obliged to give that people value most.

The disciplined are free.

Salesmanship, too, is an art; the perfection of its technique requires study and practice.

The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.

A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.