Success in business does not depend upon genius. Any young man of ordinary intelligence who is normally sound and not afraid to work should succeed in spite of obstacles and handicaps if he plays the game fairly and keeps everlastingly at it.

Every great business is built on friendship.

Responsibility is always a sign of trust.

Courteous treatment will make a customer a walking advertisement.

I believe in trusting men, not only once but twice - in giving a failure another chance.

It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.