The friendly smile, the word of greeting, are certainly something fleeting and seemingly insubstantial. You can’t take them with you. But they work for good beyond your power to measure their influence. It is the service we are not obliged to give that people value most.

The disciplined are free.

Salesmanship, too, is an art; the perfection of its technique requires study and practice.

Do not primarily train men to work. Train them to serve willingly and intelligently.

No serious-minded man should have time for the mediocre in any phase of his living.

Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.

I learned that all things come to those who wait-provided they hustle while they wait.