The friendly smile, the word of greeting, are certainly something fleeting and seemingly insubstantial. You can’t take them with you. But they work for good beyond your power to measure their influence. It is the service we are not obliged to give that people value most.

How can we expect our children to know and experience the joy of giving unless we teach them that the greater pleasure in life lies in the art of giving rather than receiving.

Responsibility is always a sign of trust.

Growth is never by mere chance; it is the result of forces working together.

Do not primarily train men to work. Train them to serve willingly and intelligently.

The best way to stop a bad habit is never to begin it.

The well-satisfied customer will bring the repeat sale that counts.