I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

The greatest teacher I know is the job itself.

I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps.

Every man must decide for himself whether he shall master his world or be mastered by it.

No business can succeed in any great degree without being properly organized.

The art of effective listening is essential to clear communication, and clear communication is necessary to management success.

We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store.