I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

No man can climb the ladder of success without first placing his foot on the bottom rung.

The public is not greatly interested in saving a little money on a purchase at the expense of service.

We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store.

Intelligence is the effort to do the best you can at your particular job; the quality that gives dignity to that job, whether it happens to be scrubbing a floor or running a corporation.

The best teamwork comes from men who are working independently toward one goal in unison.

I was long brought up to think that it was nothing short of a crime to miss a sale.