I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.

No serious-minded man should have time for the mediocre in any phase of his living.

Do not primarily train men to work. Train them to serve willingly and intelligently.

Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.

The friendly smile, the word of greeting, are certainly something fleeting and seemingly insubstantial. You can’t take them with you. But they work for good beyond your power to measure their influence. It is the service we are not obliged to give that people value most.

How can we expect our children to know and experience the joy of giving unless we teach them that the greater pleasure in life lies in the art of giving rather than receiving.