I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.

In setting up a business under the name and meaning of the Golden Rule, I was publicly binding myself, in my business relations, to a principle which had been a real and intimate part of my family upbringing. Our idea was to make money and build business through serving the community with fair dealing and honest value.

We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store.

I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps.

They serve best who give most of themselves. Self is forgotten by the one who serves, for such a one rejoices to see success coming to others through his or her efforts.

No matter what his position or experience in life, there is in everyone more latent than developed ability; far more unused than used power.