They serve best who give most of themselves. Self is forgotten by the one who serves, for such a one rejoices to see success coming to others through his or her efforts.

My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.

There has never been a time when a career in the Penney Company was not a challenge that brought out the best in a man.

The art of effective listening is essential to clear communication, and clear communication is necessary to management success.

Salesmanship, too, is an art; the perfection of its technique requires study and practice.

No man can climb the ladder of success without first placing his foot on the bottom rung.

The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.