They serve best who give most of themselves. Self is forgotten by the one who serves, for such a one rejoices to see success coming to others through his or her efforts.

The best teamwork comes from men who are working independently toward one goal in unison.

Do not primarily train men to work. Train them to serve willingly and intelligently.

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.

Theory is splendid but until put into practice, it is valueless.

I was long brought up to think that it was nothing short of a crime to miss a sale.