Success cannot come from standstill men. Methods change and men must change with them.

Exchange ideas frequently.

The well-satisfied customer will bring the repeat sale that counts.

I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps.

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.

The art of effective listening is essential to clear communication, and clear communication is necessary to management success.