How can we expect our children to know and experience the joy of giving unless we teach them that the greater pleasure in life lies in the art of giving rather than receiving.

It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.

The keystone of successful business is cooperation. Friction retards progress.

The men who have furnished me with my greatest inspiration have not been men of wealth, but men of deeds.

I will have no man work for me who has not the capacity to become a partner.

Do not primarily train men to work. Train them to serve willingly and intelligently.

The art of effective listening is essential to clear communication, and clear communication is necessary to management success.