It is the service we are not obliged to give that people value most.

Theory is splendid but until put into practice, it is valueless.

No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn't

Do not primarily train men to work. Train them to serve willingly and intelligently.

How can we expect our children to know and experience the joy of giving unless we teach them that the greater pleasure in life lies in the art of giving rather than receiving.

The well-satisfied customer will bring the repeat sale that counts.

Growth is never by mere chance; it is the result of forces working together.