Too many would-be executives are slaves of routine.

The men who have furnished me with my greatest inspiration have not been men of wealth, but men of deeds.

Every great business is built on friendship.

The friendly smile, the word of greeting, are certainly something fleeting and seemingly insubstantial. You can’t take them with you. But they work for good beyond your power to measure their influence. It is the service we are not obliged to give that people value most.

The disciplined are free.

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

Clock watchers never seem to be having a good time.