It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.

The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.

Growth is never by mere chance; it is the result of forces working together.

The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.

Success will always be measured by the extent to which we serve the buying public.

In every man s life there lies latent energy. There is, however, a spark that, if kindled, will set the whole being afire, and he will become a human dynamo, capable of accomplishing almost anything to which he aspires.

Do not primarily train men to work. Train them to serve willingly and intelligently.