The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.

I believe in trusting men, not only once but twice - in giving a failure another chance.

Do not primarily train men to work. Train them to serve willingly and intelligently.

Luck is always the last refuge of laziness and incompetence.

In setting up a business under the name and meaning of the Golden Rule, I was publicly binding myself, in my business relations, to a principle which had been a real and intimate part of my family upbringing. Our idea was to make money and build business through serving the community with fair dealing and honest value.

Clock watchers never seem to be having a good time.

Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton.