Linkedin is for people you know. Facebook is for people you used to know. Twitter is for people you want to know.

Give away everything you know, one bite at a time.

The more you know about your customers, the more you can provide to them information that is increasingly useful, relevant, and persuasive.

The entirety of the world's knowledge is in your pants right now.

Social media changes the relationship between companies and customers from master and servant, to peer to peer.

The difference between helping and selling is just two letters. But those two letters are critically important to the success of business today.

For decades, the key question has been 'how valuable is the brand?' The key question moving forward is 'how valuable are your apps?'