Linkedin is for people you know. Facebook is for people you used to know. Twitter is for people you want to know.
Jay BaerThe goals of content are consumption, then behavior. The goals of social are participation, then behavior.
Jay BaerAll companies would be better off if they stopped trying to be amazing and just focused on being useful.
Jay BaerThere's a lot of fear-mongering about "losing control" of your brand online, when, in fact, you've got control over as much as you always have: how you present your business and how you act.
Jay BaerRealize that the social media success equation isn't big moves on the chess board, it's little moves made every day that eventually add up to a major shift.
Jay BaerIn 2012, 40 of the top companies to work for were also among the top companies in social media.
Jay BaerIf you want to measure social media ROI, stop wasting your time doing software demos and attending webinars. Just figure out what you want to track, where you can track it, think about both current customers and new customers, and go do it.
Jay BaerThis is the bar your content has to clear on social: "Are you more interesting to me than my wife?"
Jay BaerThe difference between helping and selling is just two letters. But those two letters are critically important to the success of business today.
Jay BaerFor many businesses, the fear behind their social media reluctance isn't just fear of failure but of blame and accountability - both individual and collective.
Jay BaerSocial media changes the relationship between companies and customers from master and servant, to peer to peer.
Jay BaerEvery page of content you've created could be the first interaction with your web site.Think of every page as a home page.
Jay BaerBuild with advocacy, follow with influence. Your employees are your biggest brand advocates.
Jay BaerThe goal is not to be good at social media, the goal is to be good at business because of social media.
Jay BaerIf your stories are all about your products and services, that's not storytelling. It's a brochure. Give yourself permission to make the story bigger.
Jay Baer