Inspiration doesn't respond to meeting requests. You can't schedule greatness.

Content is the emotional and informational bridge between commerce and consumer.

Focus On How To Be Social, Not On How To Do Social.

Social media is about people, not logos.

Social media is an ingredient, not an entree.

Customers are ninjas now. They are stealthily evaluating you right under your nose.

Social media doesn’t create negativity, it uncovers it.