Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.

Positive attitude is the foundation of your life - and the determining factor of your ability to serve.

One of the most powerful aspects of service - being different. What is WOW? WOW! is great service! WOW! separates the EXTRAordinary from the ordinary. WOW! Separates the strong from the weak. WOW! separates the sincere from the insincere. WOW! separates the pro's from the con's. WOW! separates the yes's from the no's. WOW! is the full measure of your personal power, and the way you use it. WOW! is doing what others can't (or won't). WOW! is what you do for others in an exceptional way. WOW! is the ticket to success. Your ticket. Are you WOW?

Customer satisfaction is worthless. Customer loyalty is priceless.

Great salespeople are relationship builders who provide value and help their customers win.

Social media presents an opportunity for business people to connect and know each other prior to a phone call or email taking place.

Trust is not a request, Trust is earned.