Master the web and you will master your universe - and your (on-line) bank account.

All things being equal, people want to do business with their friends.

In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.

If you don't think you can do it, who will? You control the most important tool in success, your mind.

If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.

Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.

Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?