Everything you need to know about a customer has been written by them or about them. And it lives on the Internet. All you have to do is uncover it. And use it.
Jeffrey GitomerPeople who to back and chastise themselves, or second guess themselves, for making a wrong decision or a weak decision continues to set themselves up for failure in future decisions simply because they don't trust themselves.
Jeffrey GitomerBankrupsy stays on your record for 7-10yrs. That gives you an idea how long it takes to rebuild trust.
Jeffrey Gitomer