If all it takes is an angry stranger to ruin your day, what are you going to do if something really serious happens? Why give someone else control of your life like that?

You can't trust others unless you trust yourself.

Asking, "How much is it?" is THE BIGGEST buying signal. Telling me, "Your price is too high." is THE SECOND BIGGEST buying signal

All things being equal, people want to do business with their friends.

I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.

Some people serve with pride - because they 'want to' do and be their best; other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?

Customers will want to talk to you if they believe you can solve their problems.