It ain't the rain, the snow, the boss, the competition, the spouse, the money, the car, the job, or the kids - it's you! And it always has been.

A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.

Everything you need to know about a customer has been written by them or about them. And it lives on the Internet. All you have to do is uncover it. And use it.

The reason Trust is requested is because the person seeking Trust realizes that Trust is the key to Yes.

Positive attitude is the foundation of your life - and the determining factor of your ability to serve.

My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.

Your job is to meet the right people and read the right books.