It ain't the rain, the snow, the boss, the competition, the spouse, the money, the car, the job, or the kids - it's you! And it always has been.

If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.

I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.

My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.

Don't dwell on the problem; concentrate on the solution.

Your character holds the key to your trustworthiness.

The more a prospective customer clicks on you and your stuff, the easier it is for them to make a buying decision in your favor.