Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.

People who to back and chastise themselves, or second guess themselves, for making a wrong decision or a weak decision continues to set themselves up for failure in future decisions simply because they don't trust themselves.

Social media presents an opportunity for business people to connect and know each other prior to a phone call or email taking place.

If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.

If you don't think you can do it, who will? You control the most important tool in success, your mind.

It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.

Price is not a consideration when a personal relationship exists.