Testimonials are the BEST way to beat down the price objection and win the sale.
Positive mental attitude is determined by you. Not others.
Bankrupsy stays on your record for 7-10yrs. That gives you an idea how long it takes to rebuild trust.
Change is not a four letter word...but often your reaction to it is!
If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.
Satisfied customers are apathetic. Loyal customers will be your advocate.