Good things come to those who have patience and take consistent, persistent actions toward what they want.

Quality performance starts with a positive attitude.

How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'.

Ask for the sale when the mood is right. The worst possible place is in the prospects' office. Best place is a business breakfast, lunch or dinner. Next best is your office. Next best is a trade show. Ask early, and ask often.

Social media presents an opportunity for business people to connect and know each other prior to a phone call or email taking place.

If you don't think you can do it, who will? You control the most important tool in success, your mind.

Positive mental attitude is determined by you. Not others.