Your mental attitude is your motivation and your inspiration.

Quality performance starts with a positive attitude.

Satisfied customers are apathetic. Loyal customers will be your advocate.

You can't be a winner if you're a whiner...wiener.

Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?

One legislator accused me of having a 19th century attitude on law and order. That is a totally false charge. I have an 18th century attitude. That is when the Founding Fathers made it clear that the safety of law abiding citizens should be one of government's primary concerns.

Some people serve with pride - because they 'want to' do and be their best; other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?