One of the most powerful aspects of service - being different. What is WOW? WOW! is great service! WOW! separates the EXTRAordinary from the ordinary. WOW! Separates the strong from the weak. WOW! separates the sincere from the insincere. WOW! separates the pro's from the con's. WOW! separates the yes's from the no's. WOW! is the full measure of your personal power, and the way you use it. WOW! is doing what others can't (or won't). WOW! is what you do for others in an exceptional way. WOW! is the ticket to success. Your ticket. Are you WOW?

Trust is not an important element; it is THE important element in any LONG TERM success with anyone or any company.

Ask for the sale when the mood is right. The worst possible place is in the prospects' office. Best place is a business breakfast, lunch or dinner. Next best is your office. Next best is a trade show. Ask early, and ask often.

Your mental attitude is your motivation and your inspiration.

Most people will not do the hard work it takes to make success easy. Don't be like most people.

You don't earn loyalty in a day. You earn loyalty day-by-day.

Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years.