Bankrupsy stays on your record for 7-10yrs. That gives you an idea how long it takes to rebuild trust.

When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.

If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.

Make everyday as productive as the day before you go on vacation.

The key in mastering any kind of sales is switching statements about you and how great you are and what you do, to statements about them, and how great they are and how they will produce more and profit more from ownership of your product or service.

I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.

Failure is an event, not a person. Think of failure as 'it' and not 'me'.