When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.

The best way to learn how to become trustworthy is to study other trustworthy people.

Trust is not a request, Trust is earned.

Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.

Sales is survival, the best-prepared are most likely to survive.

Everything you need to know about a customer has been written by them or about them. And it lives on the Internet. All you have to do is uncover it. And use it.

Use your CRM to retain customers.