The secret to sucessful customer service starts with YES!
What is a positive attitude? The simple definition is the way you dedicate yourself to the way you think. Interestingly, it's also the definition of a negative attitude.
Take action every day - some small dose at a time.
Create a story of WOW that will be retold.
The best way to learn how to become trustworthy is to study other trustworthy people.
Obstacles can't stop you. Problems can't stop you. Most of all, other people can't stop you. Only you can stop you.